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Waco Shoe Company Reviews

4.5

(Rated by 9 users)

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Overall Rating

4.5

Base on 10 Reviews

Ratings by Feature

Shipping & Delivery
4.7
Customer Service
4.7
Return Policy
4.3
Good Value
4.5
Price & Quality
4.8

Recent Customer Reviews (10)

Felicia Atkinson

Jun 4, 2026

Update on my recent reviewI had recently reviewed Waco Shoe Co and wanted to let you all know how impressed I was with th response to my review from the Owner of Waco Shoe Co. They apologized profusely for not receiving my email. I gave them all the details and copies of what I tried sending them. They do stand behind their shoes! They sent me a free pair for all the issues I had reaching them. I received them today as well as 3 pairs of very nice socks!! Thank you for responding and give me my faith back in your company. I hope you cleared up the communication problem between Amazon and your company. Thank you so much!

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Belisarda Lazure

Aug 15, 2024

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Djamila Looij

Aug 15, 2024

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James Still

Aug 15, 2024

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Bellino Iadanza

Aug 14, 2024

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Birkir Engilbertsson

Aug 12, 2024

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Jean Gonzalez

Aug 11, 2024

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Holly Cartwright

Aug 10, 2024

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Patrick Diederich

Aug 10, 2024

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Alexandra Rawson

Aug 9, 2024

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Waco Shoe Company Pros & Cons

Pros

Customer Reviews: Waco Shoe Company has received an overall score of 4.5/5 based on customer reviews, highlighting positive experiences with price and quality, customer service, and return policy.

Discounts: The company offers various discount codes, including up to 50% off, 20% off, and 60% off, which can help customers save money.

Customer Satisfaction: Some customers have reported high satisfaction with the comfort and support of their shoes, particularly the Revitalign brand.

CONS

Customer Complaints: There have been complaints about inventory issues, where customers were informed that items were out of stock despite being advertised as available. This led to frustration and disappointment.

BBB Rating: The company has a low BBB rating of 1/5 stars based on limited customer reviews, indicating potential issues with customer service and product availability.

Website Legitimacy: The website's legitimacy is questioned by some, as the owner uses a service to hide their identity on WHOIS, which may indicate a lack of transparency.

Waco Shoe Company Features and Benefits

Features

Total Support Footbed

All footwear features cushioned heel, deep heel cup, orthotic arch support, metatarsal dome, and cushioned forefoot.

Custom-Grade Support

Provides support similar to a custom-grade medical orthotic, suitable for all foot types.

No Break-In Period

Offers immediate comfort right from the start for Spenco sandals and all foot types.

Variety of Products

Includes sandals, shoes, and slippers all designed with orthotic technology.

Western-Wear Positioning

Offers leather boots and casual shoes with western-wear style focusing on orthotics.

Continuous Innovation

Develops 200 or more new designs every year to keep the range fresh and aligned with market trends.

Keyboard Navigation

Website accessible using tab key, adhering to WCAG 2.1/2.1.1 standards.

Third-Party Logistics

Owns Spenco Medical’s 250,000-square-foot warehouse handling over a million orders annually.

Coupon Codes

Provides discounts up to 75% off on certain items.

Revitalign Gaia Athletic Walking Shoe

Stylish therapeutic footwear with Ortho-Stretch 3D knitted upper for women with foot issues like bunions.

Customer Reviews

4.5/5 overall score based on positive experiences with price, quality, customer service, and return policy.

Discounts

Offers up to 50% off, 20% off, and 60% off to help customers save money.

Customer Satisfaction

High satisfaction reported with comfort and support, particularly Revitalign brand.

Return Period

Allows returns or exchanges within 30 days of purchase for unused items.

Exchanges Process

Recommended to place new order first then return original for refund, ensuring quick replacement.

Waco Shoe Company Reviews

Payment Methods

Payment Methods

Payment Methods

Today's Best Deals

Overall Rating

Ratings by Feature

Ratings by Feature

Recent Customer Reviews (10)

Felicia Atkinson

Belisarda Lazure

Djamila Looij

James Still

Bellino Iadanza

Birkir Engilbertsson

Jean Gonzalez

Holly Cartwright

Patrick Diederich

Alexandra Rawson

Waco Shoe Company Pricing

Men's Siesta Slide Nubuck

Comfort Stretch Ease Pattern (Women's)

Fusion 2 Slide

Fusion Slim Splash 2-Pack (Women's)

Payment Methods

Accepted Payment Options:

Credit/Debit Cards

PayPal

Payment Process

Refund Information

Waco Shoe Company Pros & Cons

Pros

CONS

Waco Shoe Company Features and Benefits

Features

Total Support Footbed

Custom-Grade Support

No Break-In Period

Variety of Products

Western-Wear Positioning

Continuous Innovation

Keyboard Navigation

Third-Party Logistics

Coupon Codes

Revitalign Gaia Athletic Walking Shoe

Customer Reviews

Discounts

Customer Satisfaction

Return Period

Exchanges Process

Waco Shoe Company Frequently Asked Questions